Return & Refund Policy

Return & Refund Policy

Last Updated: February 2026

At Nanditrustedvender, customer satisfaction is our priority. As we specialize in custom sublimated jerseys and custom patches, please review our return and refund policy carefully before placing an order.

Custom Orders

Since all products are custom-made according to your design, size, and specifications, we do not accept returns or exchanges for:

  • Incorrect size selected by customer
  • Change of mind after production begins
  • Minor color variation due to screen differences

Damaged or Defective Items

If you receive a damaged or defective product, you must contact us within 5 days of delivery with clear photos of the issue. After verification, we will:

  • Offer a replacement, or
  • Provide a partial or full refund (if applicable)

Order Cancellation

Orders may only be canceled within 24 hours of placing the order. Once production has started, cancellations are not allowed.

Refund Process

Approved refunds will be processed within 7–10 business days through the original payment method.

Shipping Costs

Shipping charges are non-refundable unless the return is due to our mistake.

Contact Us

For any return or refund inquiries, please contact us through our Contact Us page with your order details.